Last Updated: 1 February 2025
Contact Email: info@wallacesolutions.co.uk
This privacy policy outlines how Wallace Solutions ("we," "us," or "our"), a UK-based business, collects, uses, and protects your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
What Personal Data We Collect
We may collect and process the following:
- Personal identification details (e.g., name, email, phone number).
- Business-related information (e.g., job title, company name).
- Technical data (e.g., IP address, browser type, cookies).
- Transactional data (e.g., payment details, service usage records).
How We Use Your Data
Your information is used for:
- Providing and improving our services.
- Communicating with you (e.g., responding to inquiries).
- Processing transactions and managing accounts.
- Sending marketing communications (with your consent).
- Complying with legal obligations.
Legal Bases for Processing:
We rely on:
1. Contractual necessity (to deliver services).
2. Legitimate interests (e.g., business operations).
3. Consent (for marketing communications).
4. Legal compliance (e.g., tax reporting).
Data Sharing and Third Parties
We may share data with:
- Service providers (e.g., payment processors, IT support).
- Regulatory authorities (when legally required).
- Business partners (only with explicit consent).
We ensure third parties adhere to GDPR standards.
Data Retention
We retain personal data:
- For as long as necessary to fulfill the purposes outlined.
- Up to 6 years after the end of a business relationship for legal/financial compliance .
Your Rights
Under GDPR, you have the right to:
1. Access your data.
2. Correct inaccuracies.
3. Delete data (where applicable).
4. Object to processing.
5. Withdraw consent (for marketing).
To exercise these rights, contact us at info@wallacesolutions.co.uk
We respond within 30 days.
Cookies and Tracking
Our website uses cookies to:
- Enhance user experience.
- Analyze traffic (via tools like Google Analytics).
You can manage preferences via your browser settings.
Data Security
We implement safeguards such as:
- Encryption for sensitive data.
- Access controls to limit internal exposure.
- Regular security audits.
Policy Updates
Changes will be posted on our website. Continued use of our services constitutes acceptance of revisions. .